Shipping policy

 

Standard, Express & Weekend Services

  • Standard Delivery – from £8.95

    ⏱️ 1–3 working days (Mon–Fri) if ordered by 9am

  • Express Delivery – from £10.95

    ⏱️ Next working day (Mon–Thurs) if ordered by 9am

  • Saturday Delivery – from £25.99

    ✅ Guaranteed Saturday delivery (subject to stock availability)

📦 All orders are shipped with DPD or DHL for speed and reliability.

Regional Delivery Costs

  • Mainland UK – from £9.95 (1–3 days)

  • Mainland UK (Pre-12:30pm) – from £17.95 (next working day)

  • Mainland UK (Saturday) – from £24.95

  • Scottish Highlands – from £19.99 (1–3 days)

  • UK Islands – from £19.99 (1–3 days)

  • Northern Ireland – £23.99 (1–3 days)

  • Isle of Wight – £22.99 (1–3 days)

⚠️ Remote and rural areas may take longer (2–3 days) and incur surcharges.

Remote Postcodes

Some areas require extra time & cost:

  • Aberdeen: AB31–AB35, AB41–AB54

  • Northern Highlands: AB36–AB38, AB55–AB56, KW0–KW14, IV1–IV63

  • Argyll: FK17–FK21, PA20–PA78, PH30–PH50

  • Dundee: PH15–PH18

  • Orkney & Shetland: KW15–KW17, ZE1–ZE3

  • Arran & Argyll: KA27, KA28

👉 Please select the correct region at checkout to avoid delays.

📦 Packaging & Freshness

  • All food is shipped in insulated, recyclable packaging with ice packs.

  • Keeps products fresh for up to 72 hours.

  • Packaging is eco-friendly, food-safe, and reusable.

🌍 International Orders

We can ship certain products (like tinned haggis) to selected countries.

✉️ Contact us for a custom quote:

📧 Please send us an email using the form below | ☎️ 01786 357006

📲 Delivery Tracking

  • Enter your email or mobile at checkout.

  • Receive a dispatch confirmation plus a 1-hour delivery window on delivery day.

🌱 Carbon-Neutral Shipping

We work with DPD to offer carbon-neutral delivery – reducing and offsetting emissions for a greener service.

Handy Tips

✔️ Use our delivery date calendar at checkout to plan ahead.

✔️ Order early during Christmas, New Year, or peak times.

✔️ Allow extra time for remote or island addresses.

✔️ Contact us anytime if you need assistance.

📧 Please send us an email using the form below | ☎️ 01786 357006